Systems Operations Manager


: $69,070.00 - $99,770.00 /year *

Employment Type

: Full-Time


: Education - Excluding Post Secondary

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Education Week is looking for Systems Operations Manager to join our IT team. About Education Week Education Week (, Americarsquos most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education. We are expert. We are principled. We are welcoming. We are passionate. A leading authority in an ever-evolving space, we bring nearly four decades of experience to our journalism and research without bias or agenda. We offer services that create real impact, providing accessible content and resources that ignite conversations and spark action across the K-12 ecosystem. Education Weekrsquos parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nationrsquos leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly respected journalism and research, with the goal of improving U.S. K-12 education. Job Summary The Systems Operations Manager is responsible for managing Education Weekrsquos technical infrastructure and resources in a strategic manner. The Systems Operations Managerrsquos position is critical as all of EdWeekrsquos employees rely on this technology continually to do their jobs. Responsibilities include ensuring security and reliability, resource management, and departmental long-term planning. This position will often be focused on internal systems but will regularly partner with the Digital Operations team to support our online platform, as well. This is a full-time position, but contractors will also be considered. Responsibilities Work with various stakeholders throughout the organization to support initiatives that leverage technology. Manage IT-focused projects and participate in cross-functional project teams. Responsible for appropriate and cost-effective management of IT resources. Provide long-term planning to assure that the Department is prepared for the future. Develop strategies and acquire technologies that support a mobile and teleworking workforce. Ensure the security of the Education Week network while also supporting the need for remote access. Technology and staff support. Ensure employees are trained to make the most productive use of the technology available. Write and continuously update Standard Operating Procedures documentation. Maintain a business continuity program. Monitor backup activity to ensure reliability. Periodically conduct a business continuity test. Manage and maintain a hardware inventory database Qualifications Bachelorrsquos Degree or equivalent technical training. 5+ years related experience. Extensive knowledge in the field of information technology. Maintains up-to-date knowledge of current trends in technology. Experienced in the following Windows Active Directory administration Network Administration Virtual Infrastructure administration (VMware, Hyper-V) Cloud hosting administration (MS Azure) Project management Vendor management Hardware support Familiar with the following Digital publishing technology VoIP implementation and configuration (Mitel experience a plus) Enterprise storage solutions Collaboration support (Slack, Atlassian Suite, Office 365) Business process management Cyber Security Aptitude for embracing and learning new technologies. Ability to think strategically about use of emerging technologies and recommend new ways to further develop the mission and goals of Education Week. Ability to work independently with limited supervision. Solid time management, organizational and prioritization skills. Detail-oriented, deadline-focused, and able to handle multiple tasks simultaneously. Excellent communication skills, including the ability to communicate professionally with various levels of management and clients. Comfortable giving presentations, providing group training, and delivering company-wide messaging. Good team player, with a willingness to assist others, and share expertise. Benefits and Perks Education Week is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally. Education Week is an equal opportunity employer and we encourage all individuals to apply. All applications received will be considered on merit. If you feel comfortable doing so please feel free to note which pronouns you use in your application (for example - sheherhers, hehimhis, theythemtheirs, zezirzirs, etc.) Education Week will not be able to sponsor applicants for work visas. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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