Advanced Analytics & Benchmarking Performance Analyst

Employment Type

: Full-Time


: Miscellaneous

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The Performance Analyst provides analysis of performance intelligence that drives decision-making and process improvements in the operational execution of our portfolio with a specific focus on clinical trial, regulatory operations, and quality management processes. Key customers will be lines within Global Product Development (GPD) with a focus on Clinical Development & Operations (CD&O), Global Regulatory Affairs (GRA), and the Quality Center of Excellence as well as the Medical Quality Affairs (MQA) organization.

Candidates possess strong analytical skills and the ability to manage technical aspects of data extraction, curation, and analysis in addition to knowledge of clinical trials, regulatory processes and/or quality management systems. Analysts are detail oriented and thrive in a fast-paced, dynamic environment with the ability to respond to multiple, conflicting business needs with urgency and accuracy.


As an analyst:

+ Provide performance metrics that measure operational processes in support of multiple stakeholders in Global Product Development (GPD) and Medical Quality Affairs (MQA) to be used in the oversight of clinical and regulatory operational and quality management performance.

+ Apply business expertise to the definition and use of performance metrics that measure, control and improve operational and quality processes across the portfolio.

+ Liaise with stakeholders and team members to measure process control, mitigate operational/quality risk, confirm the effectiveness of process improvement, and identify opportunities for further optimization.

+ Design, implement and maintain reports (tools, performance dashboards and presentations) for stakeholders to receive consistent updates, integrating intelligence based on analytical findings or via liaising with subject matter experts.

+ Analyze and present data (internal and external sources) to get a clear understanding of our current performance and trends across multiple perspectives including, but not limited to, quality, speed, cost and productivity.

+ Provide recommendations following from sound analysis for stakeholder consideration for decision making.

+ Adapt metrics to continuously improve value and impact provided to the business.

+ Measure performance against established operational and quality targets in line with Pfizer's vision and goals.

+ Champion a work environment that encourages innovation and strong customer relationship management.

+ Demonstrate attention to detail, QCing and verifying data for accuracy and completeness prior to publishing materials to business stakeholders.

Support team members with ad hoc and ongoing analytics and reporting requests.


+ MBA in Operations Research or MS/BS in Statistics, Biostatistics, Computer Science, Data Science, or related field.

+ Professional use with one of the following software packages (R, or Python)

+ Knowledge and experience in multivariate statistical, data mining/machine learning models, and Natural Language Processing (NLP) are a plus

+ 3-5 years working in Pharmaceutical industry in an analyst capacity.

+ Experience of drug discovery and development in a global matrix organization.

+ Detailed knowledge of clinical trial / regulatory processes.

+ Expertise in analytics, particularly technical data extraction, curation, and analysis skills.

+ Strong verbal and written communication skills.

+ Able to work and collaborate effectively with team.

+ Is naturally curious, seeks quality information and provides analyses and recommendations supported by facts. Able to effectively visualize patterns to identify KPIs.

+ Contributes to a learning environment by sharing. knowledge and best practices within and across the organization.

+ Demonstrated expertise in the manipulation of large data sets, integration of data across multiple sources and data structuring to facilitate analyses.

+ Candidate should have strong technical skills including

+ Expertise in Microsoft Office applications (Excel / PowerPoint)

+ Demonstrated expertise in at least one data visualization tool (e.g. Spotfire, Tableau)

+ Demonstrated expertise in at least one extraction/manipulation technique / tool (e.g. Pipeline Pilot, Alteryx)

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.


Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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