Operations Manager (Volunteer)

Employment Type

: Part-Time


: Miscellaneous

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Operations Manager (Volunteer)

*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment.* This is a remote-from-home position.

Are you an experienced operations manager who is passionate about making a difference? Are you excited about the opportunity to work with smart and talented individuals committed to producing great content in the public interest? Can you commit a minimum of 10 hours a week, working remotely on your own schedule with our far-flung, diverse team? 

Check out WhoWhatWhy.org. You’ll quickly see that we’re a credible solution to the raging debate over whether the news is “fake” or not,” with agenda-free research and publishing bracingly fresh analysis. Not left-wing, not right-wing, not consensus-seeking. We just want the truth — whatever it is. 

We have thought long and hard about what limits journalism’s ability to effect positive change in the public interest, and we see two factors that dominate the landscape: (1) Commercial entities overly concerned with meeting financial goals and filling “eyeball” quotas — while not straying from the rest of the pack, thereby ensuring a sameness and superficiality to the coverage. (2) Ideologically driven outfits catering to a specific mindset and not daring to reveal things that would upset their readers — or force them to reconsider their values.

At WhoWhatWhy, we go at each story with an open mind, boundless curiosity, and a willingness to dig deep and ask hard questions — even when we’re told not to. Nothing is going to stand in our way when it comes to discovering what is going on beneath the surface, and why. Call it naive to believe such fearlessness possible, but we think it’s the essence of true journalism. 

And because we’re straight to the point, we make clear that we’re looking for volunteers — skilled volunteers. Yes, we’re a nonprofit that wasn’t funded by a zillionaire. Yes, we decline to accept corporate ads. Because of that, we look for volunteers — with the possibility, down the road, of compensation based on proven results.

However, we do have big ambitions, which is why we’re seeking an experienced operations manager who will be responsible for ensuring the smooth operation and effective progress of the entire organization.


  • Monitoring and ensuring that the organization as a whole is functioning well on a daily basis.
  • Oversee each department’s creation and successful implementation of its own work plan and deliverables
  • Creating operational effectiveness in each department and fostering successful cross-collaboration between departments
  • Oversee information sharing to create org-wide visibility and transparency
  • Managing the continuous productivity and continuous improvement of the entire org
  • Oversee internal communication, contract administration, documentation and website administration.
  • Supervise departments in areas including Stability, SWOT, Risk, Opportunities, Innovation
  • Lead Reporting, assign measurable metrics and oversee the progress of each department.
  • Qualifications 

  • 5+ years of experience managing an enterprise's human resources, finances, operations, and strategies. 
  • Bachelors or related advance degree in Business Administration
  • Experience managing remote teams globally 
  • Have experience in Project, Program and Portfolio management and setting standards including PMO, documentation, process design
  • Be highly analytical, empathetic, possess excellent communication skills and able to juggle — and prioritize — multiple projects simultaneously
  • Have a solid grasp of — and commitment to — our mission and vision
  • Demonstrate a collaborative spirit and ability to thrive in a fast-paced, entrepreneurial environment
  • Experience in the media industry/ startup/ nonprofits preferred
  • Perks

  • Channel your passion in a stimulating environment
  • Learn the nuts and bolts of nonprofit operations in an up-and-coming organization
  • Develop new skills and gain valuable experience that can enhance your professional trajectory
  • Do amazing work on a flexible, part-time basis
  • Have fun while you make a difference 
  • Expectations 

    You will work remotely and on your own schedule, and we ask for a minimum commitment of 10-15 hours a week. (Though doing more is not discouraged!) Because our staff is spread throughout the world, we communicate mostly through Slack and email, and team members are requested to be highly responsive in a timely manner. 

    If you possess a high level of self-motivation, work well independently but also have strong collaboration skills and enjoy the opportunity to partner with like-minded individuals, and can commit quality time per week on a regular basis to help achieve team goals, we’d like to hear from you.

    To Apply 

    We will not review applications that appear to be mass submissions. To apply, send your resume and a customized cover letter explaining why you're a good fit for this position. If there is no option to attach a cover letter, please send a cover letter to hr@whowhatwhy.org. You should confirm your understanding that this is, initially, a volunteer position. Thanks! 

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